Terms & Conditions

These Terms & Conditions apply to the use of this website and to manufacturing enquiries, quotations, and orders handled by Shree Ganesh Enterprises. Website content is provided for general business information and does not constitute a binding offer. For a specific transaction, the accepted quotation, purchase order, order acknowledgement, drawing approval, or separately signed agreement will prevail wherever its written terms differ from this page.

Quotations are prepared from the drawings, revision levels, specifications, material grades, quantities, tolerances, surface treatments, inspection requirements, delivery expectations, and other details available at the time of review. Pricing and validity are governed by the quotation issued. Taxes, freight, special tooling, testing, certificates, packaging, or secondary processes are included only when expressly stated. A quotation is subject to technical feasibility and does not reserve material or production capacity unless confirmed in writing.

A purchase order becomes binding only after our written acceptance and completion of the required technical and commercial review. The customer must reference the applicable quotation and current approved documents. Changes to quantity, material, drawing revision, tolerance, process, inspection, packaging, or delivery after acceptance may require a revised price and lead time. Work already completed, committed material, tooling, and non-recoverable vendor charges may be invoiced if an order is changed, placed on hold, or cancelled.

Customers are responsible for supplying complete, accurate, and legally authorised drawings, CAD files, specifications, samples, acceptance criteria, and revision status. Manufacturing will follow the mutually approved technical requirements. Where clarification or approval is requested, production schedules may depend on a timely customer response. We are not responsible for non-conformity, rework, or delay caused by incomplete, conflicting, obsolete, or inaccurate customer information, or by the intended application not being disclosed.

Prices, currency, taxes, payment milestones, credit terms, and banking details are as stated in the accepted quotation or invoice. Payments must be made through approved company channels by the applicable due date. We may pause procurement, production, or dispatch where an advance, overdue payment, credit approval, or required commercial document remains pending. Ownership and risk transfer will follow the agreed delivery and payment terms.

Components are manufactured and inspected against the approved drawing, agreed tolerances, specifications, and inspection plan. Variations within the agreed tolerance or recognised manufacturing standard are not defects. Any requirement for a first-article report, material certificate, third-party inspection, special gauge, test report, or customer witness inspection must be agreed before order acceptance. Customers should inspect deliveries promptly and notify us in writing of any claimed non-conformity with supporting details before use, alteration, or further processing.

Delivery dates are good-faith estimates based on material availability, customer approvals, production capacity, external processing, and transport arrangements. Partial dispatch may be made where commercially reasonable unless prohibited in writing. We are not responsible for delay or failure caused by events beyond reasonable control, including material shortages, utility or equipment disruption, labour disturbance, transport interruption, natural disaster, epidemic, government action, or failure of an external service provider.

Customer drawings, specifications, samples, and customer-funded tooling remain the property of their respective owner, subject to the applicable written agreement and settlement of outstanding amounts. Project information is handled confidentially and shared only with personnel or approved process partners who require it for quotation, manufacture, inspection, or delivery. Website text, branding, graphics, and company-created content may not be reproduced or commercially used without written permission.

If a delivered component is verified as non-conforming to the agreed requirements and the issue is attributable to us, the appropriate remedy may be repair, replacement, rework, or credit, as mutually determined and subject to the transaction documents. Claims resulting from customer design, misuse, improper storage, unauthorised modification, normal wear, or processing after delivery are excluded. To the extent permitted by law, liability will not include indirect, incidental, or consequential business loss.

These terms are governed by applicable laws of India. Subject to any written dispute-resolution clause agreed for a transaction, courts having jurisdiction in Pune, Maharashtra will have jurisdiction. If one provision is unenforceable, the remaining provisions continue to apply. We may update this page when business or legal requirements change. Questions may be sent to shriganeshenterprises@gmail.com or +91 96077 29090 before placing an order.